For Individuals

Professional Development

Stephen Hanman works with the understanding that when the organisation aligns the personal leading image and aims of its people with those of the organisation through Professional Development all parties gain. Biography work is an aspect of this. When my leading or shining star aligns with the organisation we create the conditions where every one can be their best! Stephen is accredited and offers to clients the Korn Ferry Emotional and Social Competencies Inventory [ESCI] as well as The Leadership Circle's [TLC] Individual profile that details reactive and creative competencies as well as the Leadership Culture Survey. The videos below include a EQ overview and the TLC founder, Bob Anderson provides an overview of the process of deploying the results of the individual profile.

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We have a holistic view of the human being that incorporates the head, heart and hands.  Or put another way human beings think, feel and act [do]. 

All MIRA work is informed by this image.

We work with people to develop healthy relationships with themselves and others.

Testimonials

Neale Rodgerson – National Logistics and Supply Chain Manager, Dulux Group
The services MIRA offers have enabled us to stay at the top of our game for an extended period; including numerous industry awards.  MIRA has provided a range of services including; executive coaching for our high potential employees, supply chain development assistance including collaboration with a third party provider, team building to maintain the high performance, collective intelligence strategic planning process, benchmarking, and development and facilitation of an operational excellence peer group.

Lance Deacon – Joint Managing Director, Dyson Group of Companies
"I have worked with Stephen over the past 4 years in the pursuit of good to great. The focus has been creating a values based organisation that thrives on involving our people. The health of internal relationships has been reviewed and interface conversations implemented to ensure relationships are healthy and always developing across the business. We have a strong sense of being a unified team focused on being a leader in our field. Healthy relationships and strong feedback systems have enabled a more efficient and effective outcome; silo thinking has been transformed into whole of business thinking."  Stephen also chairs our board meetings, facilitates strategic planning and provides executive coaching. He has also assisted in our Family Office with a updated Strategic Plan that included all the stakeholders in its creation.

The webinar below was delivered to the Chartered Institute of Logistics and Transport and details how IQ typically gets you the job but EQ is what determines your progress. It provides an overview of what is needed to develop a high trust and performance team. An environment where everyone can be the best version of themselves  enjoy;

Coaching & Biography Work

We accompany leaders and managers as professionals and as people. In a relationship of trust, we advise and support you in your key tasks. Culture is determined by a range of factors including EQ. In the videos below I detail the development of a High Performance Team and explain how we use the idea of Porcupinity - that all people are prickly but just with different timings. Prickly means defensive and collaboration is limited when we become defensive. To successfully collaborate we need to manage defensiveness. The upside is substantial, the ROI can be multiples of above 10 when morale is low, engagement and enablement poor and productivity is impacted by a lack of discretionary effort.

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One can look at the coaching process as if rafting down a river with many bends, rapids and calm spots. At times all focus is on getting through and at other times it is an astute decision to step onto the river bank, look around, check on the well being of those with you, gain a perspective and then jump back in the canoe and move on. The MIRA Companions approach offers just that.

Neale Rodgerson – National Logistics and Supply Chain Manager, Dulux Group

The services MIRA offers have enabled us to stay at the top of our game for an extended period; including numerous industry awards. MIRA has provided a range of services including; executive coaching for our high potential employees, supply chain development assistance including collaboration with a third party provider, team building, collective intelligence strategic planning process, benchmarking, and development and facilitation of an operational excellence peer group.

Chris Malin – CEO Link Recruitment

MIRA assisted us to resolve an interface issue between Corporate Services and Operations. This involved building consciousness around this interface to ensure healthy relationships were developed and maintained. MIRA’s work included a strategic relationship audit, executive coaching and values setting. The services MIRA offered enabled us to maintain healthy relationships and continue our successful values based organisational growth.

Brendan Bourke - CEO Penrite Oils

Stephen worked with Penrite, a family business, for an 18 month period. His engagement began with a supply chain benchmarking project. Following that he provided ongoing executive coaching to deliver improved customer and supply chain service while reducing the cost base. The coaching included development of strategic and one page plans and the establishment of a KPI performance system.

He also conducted change management activities with the senior management team for the implementation of a Sales and Operations Planning process.
Stephen also facilitated a strategic planning process that bought the board and management together to set the future direction. He was able to deliver on his objectives as he is competent in working in challenging situations, staying focused and naming issues as required.

Conflict Management, Resolution & Transformation

A key element of healthy relationships is the ability to value difference and resolve conflict effectively. We create the space, mediate and provide the skills for respectful, dignified Difficult Conversations that restore trust.  Conflict management is one of our specialities - we do this with you.  High performance trusting relationships is the outcome.  No lurking Pandora's box.

While doing a session with Monash Uni about Organisational Politics I discussed the role of difference and conflict in a developing organisation. This also includes an overview of how Trust and Power impacts on creating High Trust and Performance Environments.
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Dispute resolution is a challenging process; both parties have to be interested in it!

MIRA has significant capability in conflict management, conflict resolution and conflict transformation at all levels.   We work with 9 stages of conflict with courage, respect, and dignity to nurture positive outcomes.  We offer a well-developed “tool box” to enable others to build the confidence to “fight fairly” and sustain healthy workplace relationships.

We create the space and time for conflict resolution and transformation.  People typically want resolution if they can see and understand the path to get there. Unresolved conflicts provide significant constraints in any organisation's pursuit of collaborative, accountable, high performance outcomes.  Put an end to sweeping it under the carpet!!  Our experience is that opening Pandora's Box can be transformative!  And we can stay with you on the journey.

Dean Anderson – Founder and CEO, Normark Landscapes.

"Stephen Hanman has made a brilliant impression with our business owners which are in the middle of a succession plan.  In any business, relations between managers / owners / staff / clients are critical.  If relations are not correct at the top i.e. people are not on the same page, big trouble will occur and will flow right through the whole business in a destructive manner!

Without correct relations there is no point in having ANY systems and processes because it will all break down like a pack of cards collapsing!

The foundation of all business’s - no matter how small or large is values and visions.   Everyone needs to be on the same page. These principals are critical; then aims and goals can flow down the organisation to departments and individual goals (or KPI’s).  The end result is pay off for owners, employees and clients –a win / win / win result.  These relations are what Stephen is very very good at and we all at Normark look forward to a long and productive relationship".

Matthew Rocke, CEO of Rocke Brothers Transport – Successful Business Growth, Restructure and Healthy Relationships.

Since establishing our business in 2003 we have grown steadily under the helm of the three Rocke Brothers. We managed our growth successfully over this time, but recently it became apparent that that the company had reached a stage where a complete revision of our structure was necessary and that an outsider would provide us with a fresh perspective.  Accordingly, we employed Stephen Hanman of MIRA Companions who provided a range of services.

First, he reviewed the company's structure and the roles of key staff. This culminated in him designing a new structure that not only addressed our current problems, but also provided a succession plan.

Second, he observed the relationships within our company and provided advice and assistance in achieving a movement from strained relationships to a healthier environment. In a family company this is a particularly difficult process, and Stephen should be particularly commended for the way he handled this

Third, he was a sounding board for ideas, both on an individual basis and during group workshops which he organised. Fourth, in order to clarify the strategic aims of our company and to re-place staff within the new structure in a way that afforded all parties maximum dignity and respect for their individual skill-sets, Stephen Hanman facilitated discussion amongst various groups that enabled all parties to put issues on the table in a healthy and respectful way and to take ownership of decisions that were eventually made.

Steve's assistance at this important time in our company's history ensured that we moved to the next phase of our development smoothly and with the minimum of upheaval.  We recommend him highly.

Brendan Bourke - CEO Penrite Oils

Stephen worked with Penrite, a family business, for an 18 month period. His engagement began with a supply chain benchmarking project. Following that he provided ongoing executive coaching to deliver improved customer and supply chain service while reducing the cost base. The coaching included development of strategic and one page plans and the establishment of a KPI performance system.

He also conducted change management activities with the senior management team for the implementation of a Sales and Operations Planning process.

Stephen also facilitated a strategic planning process that bought the board and management together to set the future direction. He was able to deliver on his objectives as he is competent in working in challenging situations, staying focused and naming issues as required.

Ready for the first step in the transition?